Shipping policy
Thank you for shopping with Mosquito Nets USA LLC. We are committed to processing and shipping your order as quickly and efficiently as possible.
1. Order Processing Time
All orders are typically processed and shipped within two (2) business days of purchase. Business days are Monday through Friday, excluding holidays. Orders placed on weekends or holidays will begin processing on the next business day.
2. Shipping Methods and Delivery Times
We offer a variety of shipping options at checkout. Delivery times vary depending on the selected carrier and destination. Estimated delivery times are provided at checkout but are not guaranteed.
3. Shipping Rates
Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your shipment’s progress.
5. Delays
While we strive to meet our processing and shipping timelines, delays may occur due to factors beyond our control, including weather conditions, carrier issues, or high order volume. Mosquito Nets USA LLC is not responsible for shipping delays once the order has been handed off to the carrier.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Mosquito Nets USA LLC is not liable for orders shipped to incorrect addresses provided at checkout. Additional fees may apply for address corrections or reshipment.
7. Lost or Damaged Shipments
If your order is lost or arrives damaged, please contact us promptly. We will work with the shipping carrier to resolve the issue; however, resolution times may vary depending on the carrier’s policies.
8. International Shipping
For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country. Delivery times may vary due to customs processing.
9. Contact Us
If you have any questions about your order or this Shipping Policy, please contact us through the information provided on our website.
By placing an order with Mosquito Nets USA LLC, you agree to the terms outlined in this Shipping Policy.