While we believe in our products 100%, we understand that some of them may just not fit your needs. Therefore, we offer a 30-Day Full Refund, so that if you're not happy with your product or you just need something different, you can just send it back!
Because the majority of mosquito netting is used outdoors, we will have to inspect the product to ensure that it is in excellent shape. Unfortunately, we won't be able to offer refunds on mosquito netting that has been torn, cut, burned, dyed, bleached, or damaged in any way. Once we receive the returned product, please allow us 24 hours to inspect it. Once we have thoroughly inspected the product, we will issue you a full refund (not including the initial and/or return shipping) and you will be refunded within 72 hours.
To initiate a return or exchange, please fill out our RETURNS AUTHORIZATION FORM.