We are still shipping 90% of orders within 24 hours and the rest within 48 hours. All orders are being delivered in 3-5 business days.
We have paused sending the free samples in order to help reduce mail carriers' risk and so that our employees can focus on order fulfillment and excellent customer service.We have updated our return policy to be more customer-friendly. In addition to free shipping on all orders over $50, we are now offering free return shipping and 100% refund on undamaged/unused netting.
We are very confident in the quality of our products and our annual return rate is less than 0.2%, so we feel confident offering free return shipping and no-hassle refunds if you are not happy with your netting.
Since almost all of our netting is made in the United States, we appreciate you helping to keep our local economy going and keeping Americans employed during this difficult time! Stay safe and thank you for visiting!